Coming home from hospital can feel overwhelming—especially if your mobility, confidence, or health has changed. Our hospital to home care service is designed to make that move safer, smoother, and less stressful, with practical support before, during, and after discharge.
What Is Hospital to Home Care?
Hospital to home care is short-term or ongoing support to help you settle back into everyday life after a stay in hospital. We work with you, your family, and where possible the hospital team to put the right help in place from the moment you leave the ward.
This might include getting your home ready, supporting you on the journey home, and providing regular visits—or even live-in care—while you recover and rebuild your independence.
Who Is Hospital to Home Care For?
Hospital to home care is ideal if:
- You’re worried about coping on your own after discharge
- You’ve had surgery, a fall, or a serious illness
- You’re at risk of falls or feel unsteady on your feet
- You have new medications, equipment, or routines to manage
- Family members can’t provide all the support you need
It’s also helpful if there’s a risk you might be readmitted without the right help in place at home.
How We Support You From Hospital to Home
Support is tailored to your needs, but often includes:
Before discharge
- Talking with you and, where possible, the hospital team to understand your needs
- Helping to plan discharge dates and the support you’ll need at home
- Making sure equipment, keys, and essentials are ready before you arrive
On the day you come home
- Meeting you at home or, if arranged, accompanying you on the journey
- Helping you settle in, check your environment is safe, and get comfortable
- Making a light meal or drink and ensuring you have what you need for the first night
Ongoing support while you recover
- Help with washing, dressing, and personal care
- Medication prompts and support following your discharge plan
- Meal preparation, hydration, and light housework
- Support with exercises recommended by therapists, where appropriate
- Assistance to attend follow-up appointments and check-ups
We can offer anything from a few days of intensive help to longer-term support if your needs are ongoing.
Benefits of Hospital to Home Care
Choosing hospital to home care can:
- Reduce the risk of readmission
By making sure you’re safe, supported, and following your recovery plan at home. - Build confidence after illness or surgery
A familiar, supportive face can make it easier to regain strength and independence at your own pace. - Support family members
Loved ones can worry less knowing you’re not trying to manage everything alone immediately after discharge. - Provide continuity of care
If you later need visiting care or live-in care, we can seamlessly adapt your support as things change.
Our Hospital to Home Care Process
Step 1 – Initial enquiry
Get in touch as early as possible—ideally before your discharge date is confirmed. We’ll listen to your situation, explain how we can help, and outline likely costs.
Step 2 – Pre-discharge assessment
We arrange a free assessment, which may be in hospital, at home, or over a video/phone call. We’ll look at your mobility, health needs, home layout, and support network.
Step 3 – Care plan and schedule
We create a personalised hospital to home care plan, including visit times, tasks, and any equipment or adjustments that may help you stay safe.
Step 4 – Day-of-discharge support
On the day you return home, we put your care plan into action—helping you settle in and making sure immediate needs are covered.
Step 5 – Review and adjust
As you recover, we review your care with you and your family. Visits can be reduced, changed, or stepped up if your condition or confidence changes.
Working With Hospital and Community Teams
With your consent, we can:
- Liaise with hospital discharge coordinators and ward staff
- Coordinate with district nurses, therapists, and GPs
- Help you follow written discharge instructions and medication changes
- Share important updates with family and professionals, where appropriate
Our aim is to make sure everyone involved in your care is pulling in the same direction.
Frequently Asked Questions About Hospital to Home Care
When should I contact you about hospital to home care?
As soon as you know a hospital stay is likely or a discharge date is being discussed, it’s helpful to get in touch. The earlier we talk, the more smoothly we can plan your support.
Can hospital to home care be arranged at short notice?
We will always do our best to help in urgent situations. If you’ve already been told you’ll be discharged very soon, call us and we’ll explain what we can realistically put in place.
How long will I need hospital to home care?
That depends on your recovery. Some people need only a few days of support, while others benefit from several weeks or longer. We’ll review your needs regularly and adjust visits as your strength and confidence return.
Can this service be combined with other types of care?
Yes. Hospital to home care often leads into ongoing visiting care, live-in care, or night care. We can combine services to create a complete package of support.
H3: What if I don’t feel ready to come home?
Decisions about discharge rest with the hospital, but we can help you express your concerns and make sure any care package we provide addresses the worries you have about returning home.
Take the Next Step
Leaving hospital doesn’t have to mean facing everything alone. With the right support in place, home can once again be the safest and most comfortable place to recover.
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If you or a loved one are due to come home from hospital, talk to us about how we can support a safe return and a confident recovery. We’ll explain your options clearly and help you decide what feels right.
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- Arrange Hospital to Home Support
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